Refunds & Returns Policy
At Woodland Wag Co., we stand behind every bag of treats we make.
30-Day Satisfaction Guarantee
If you’re not completely satisfied with your order, we offer a 30-day money-back guarantee — no questions asked.
We want you (and your dog) to feel confident trying our natural dog treats.
Because These Are Food Products
For safety reasons, we do not accept returns on any opened or unopened dog treats.
This helps ensure that every product we ship meets the highest quality and safety standards.
Damaged, Defective, or Incorrect Orders
If there’s an issue with your order, we’ll make it right.
This includes:
- Damaged items
- Defective products
- Incorrect items shipped
In these cases, we will:
👉 Send a replacement OR
👉 Issue a full refund
How to Request a Refund or Replacement
Just reach out within 30 days of delivery:
📧 treats@woodlandwag.com
Include:
- Your order number
- A quick description of the issue
- (Optional) Photo if something arrived damaged
We’ll take care of the rest.
Our Promise
We keep things simple:
- Clean, single-ingredient dog treats
- Real sourcing you can trust
- And a guarantee that removes the risk from trying us
If something isn’t right, we fix it.